Data Deletion Instructions
Delete your data
You can have your personal and business data deleted from Tailwind Business Intelligence at any time. Two ways:
- Email us: send a request to hello@tailwindbi.com with the subject "Data deletion request" from the email address on your account. We confirm receipt within 2 business days and complete deletion within 30 days.
- Ask in your portal: tell your strategist "delete my data" and we start the same process, with written confirmation to your account email.
What gets deleted
- Your account, your business record (the Core), portal conversations, uploaded files, and analytics we hold about your business.
- Any data obtained through connected platforms (for example Facebook or Instagram) is deleted, and those platform connections are revoked.
- We keep only what the law requires (for example invoices and tax records), and nothing else.
Facebook and Instagram users
If you connected our app through Meta and want the data from that connection removed, you can also remove the app in your Facebook settings (Settings and Privacy, then Apps and Websites, then remove Tailwind Social). That revokes our access; then email us as above and we delete anything already received from that connection.
Questions
Anything unclear, write to hello@tailwindbi.com. Our full data practices are in the Privacy Policy.