We do not send marketing texts

Tailwind Business Intelligence does not send promotional, marketing or sales text messages, and we do not run cold outreach by SMS. If you receive a text from us it is because you asked us a question, gave us your number, or are already working with us.

The only messages we send

• Confirmations. When you ask us to call you back, or book a time with us, we text to confirm it.
• Service alerts. If you are a client, notifications about your own account, such as a missed call our system answered for you.
• Replies. If you text us first, we answer.

Who is sending these texts

Text messages come from Tailwind Business Intelligence, the registered assumed name (DBA) of LUXX ELEGANT LLC, a Texas limited liability company, Secretary of State file number 805781727, 1509 Spinnaker Lane, Azle, TX 76020.

Exactly how we ask before texting you

Consent is collected verbally, on the call, before any message is sent. The receptionist says, word for word:

"We will send a text confirmation of your callback to this number. Is that okay? Reply STOP at any time to opt out, and message and data rates may apply."

If you say no, no text is sent, and your callback still happens. Saying yes consents to transactional messages about your own request only, never marketing.

How we get your number

One of three ways, all of them you telling us:

• You called our business line and asked for a callback. The number is the one you called from, which we read back to you on the call and you confirmed.
• You entered it in a form on this website.
• You gave it to us directly, in person or in writing, while we were working together.

We never purchase, rent, scrape or otherwise acquire phone numbers from third parties, and we do not share your number with anyone for their own marketing.

Stopping

Reply STOP to any message and we will stop texting that number and suppress future messages to it. You do not have to explain and you do not have to speak to anyone. Reply HELP for help, or contact us at the details below.

Opting out of text messages does not affect anything else. If you are a client, your service continues exactly as it was and we will reach you another way.

Frequency and cost

Message frequency varies and is driven by your own activity, such as a callback you asked for. Most people receive very few messages. Message and data rates may apply, depending on your mobile plan. We do not charge for messages.

Privacy

Your phone number is used to contact you and for nothing else. It is not sold, rented, or shared with third parties for their marketing. Our full privacy policy explains how we handle your information, and mobile information is never shared with third parties or affiliates for marketing or promotional purposes.

Contact

Tailwind Business Intelligence
Azle, Texas
hello@tailwindbi.com
(469) 936-2883